As a large agency leader, you may have concluded you can go it alone!

But with so much uncertainty affecting our business at the local, state and federal level, we need to unite and take action. There is no time to waste. The challenges are so big, and the work ahead so important, we need to gather our resources now to make a difference.

ICL - Institute for Collection Leadership

The Institute for Collection Leadership (ICL) is a new and innovative organization in the credit and collection industry created with the sole purpose of promoting and advancing the specific interests of its large-company members.

How is ICL different?

What does this mean to you?

Proactive and effective advocacy geared to developing consumer-centric solutions, deepening relationships and advancing common positions.

Proprietary research aimed to inform members, empower communications with real numbers, and combat negative stereotypes.

Long-term strategic public relations initiatives that strive to change persistent negative perceptions of our valuable industry.

Surveys, position papers, aggregated analysis and data collection that move the needle on issues impacting our industry.

ICL Meetings

ICL typically holds in-person spring and fall meetings. Occasional conference calls may also be scheduled.

ICL Membership

We know and understand the issues large agencies face every day. And we know you need an agile, right-sized and empowered organization focused on these issues. ICL is designed specifically to meet this need. As a result, membership in ICL is limited.

To be eligible for the benefits and privileges of membership, a company or individual must:

Be members in good standing of ACA International, the Association of Credit and Collection Professionals;
Be defined as a large company member by ACA International or be an Affiliate (vendor) member;
Be substantially engaged in collection of consumer debt; and
Contribute minimum membership dues of $5,000 the first year and $10,000 or more annually thereafter. Second and subsequent year memberships renew annually on January 1.

Member Directory

Now is the time to actively partcipate as a Member

Members have the opportunity to shape ICL and give strategic direction to how it fulfills its mission.

Join or Renew today and we’ll make a difference together.

Join ICL Today Renew ICL Today

Contact Us

Please contact us for further information.